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University of Birmingham: Deliver a 5 year retail strategic plan
University of Birmingham: Deliver a 5 year retail strategic plan
“Anne’s innovative approach to problem solving and ability to turn ideas into profitable ventures led to a significantly enhanced retail offer and substantial increases in income to the University and to the Guild of Students.
Adopting her Retail Strategy in its entirety and approving the £18.5 million University Centre development scheme speaks volumes for her aptitude to deliver robust working solutions.
Anne was fun to work with and it was her energy, enthusiasm and professional dedication that helped her integrate into the University community.”
Geoff Pringle, former Director, Hospitality and Accommodation Services
University of Birmingham
University of Birmingham Guild of Students: Deliver a new University merchandise shop
University of Birmingham Guild of Students: Deliver a new University merchandise shop
“Zest was fitted to an extremely professional and high standard which has impressed our customers. We thoroughly enjoyed working with Anne, whom we felt was very professional and customer focussed. She worked well with us to fulfil our vision for Zest and took the time to understand our unique organisation and goals.
We are delighted that our new merchandise range has enjoyed an exceptional increase in sales.”
Fabian Neuer, President of the Guild of Students
Deliver performance improvement for a university convenience store
Deliver performance improvement for a university convenience store
“Anne has taken on this project with exceptional enthusiasm and commitment and as a result, the performance of the retail team and the increase in revenue generated is clearly being realised.
The training and introduction of retail standards was tailored to our needs and has raised the professional appearance of the shop floor and the motivation of the entire retail team.
We are currently in discussions with Anne for a package to deliver the next phase of our retail strategy.”
Anonymous, Details on request.
University Hospitality Services: Design, write and deliver a one day seminar for university personnel
University Hospitality Services: Design, write and deliver a one day seminar for university personnel
“Anne was asked by University Hospitality Seminars to provide a one day seminar which would identify the benefits of an effective retail operation within a university and consider how to be successful.
Participants were business officers and their staff from a range of universities and she provided them with a comprehensive overview of the subject. Their feedback indicated that they found her presentation interesting and very helpful.
Anne is an excellent professional and we worked well and easily together to put the seminar together and on the day itself.”
Dr John Horobin, Company Secretary, University Hospitality Seminars Ltd
University of Exeter: Produce action plan to support the University to deliver its key objectives
University of Exeter: Produce action plan to support the University to deliver its key objectives
“Anne delivered a comprehensive summary of the action required to deliver our overall retail objectives.
She worked well with the team here and delivered an all-inclusive action plan.
Having worked closely with Anne at the University of Birmingham, she is my first choice to support us at Exeter. I am hoping we will be able to collaborate with her further as we develop our retail thinking.”
Geoff Pringle – Director, Campus Services, University of Exeter