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University Retail Seminar Dates
Anne Clewley has written a series of Retail Seminars specifically for retailers within the Higher Education sector. The seminars have 2 main objectives:
•To enthuse, motivate and train university retailers to maximise the performance of their business
•Provide time for individual reflection to build practical action plans for use on their return to their unit.
Committed to delivering all training at Higher Education venues, the seminars will be run at Warwickshire College’s Trident Centre, Poseidon Way, Warwick, Warwickshire, CV34 6SW, which is easily accessible by rail and from the M40.
Seminar Dates 2011:
• February 22nd
• March 17th
• June 9th
• September 28th
• October 19th
• November 29th
• December 14th.
If you would like me to contact you with when the seminar content is announced or when any further dates are added, please register using the click through on the contact page.
Look forward to seeing you and your teams next year!
Don’t forget the seminar “Display to Sell: A Practical Guide to Maximizing your Retail Business” will take place on Tuesday 14 December 2010 at Holywell Park, at Loughborough University.
See the website for details www.universityhospitality.co.uk
New University Retail Seminar Announced: 22nd February 2011
Retail Seminar: Planning, budgeting, reviewing and analysing commercial performance.
Seminar Aims
•To enthuse, motivate and train university retailers to deliver business plans and budgets and to assess their own commercial performance.
•Provide time for individual reflection to build practical action plans for use on their return to their unit.
Seminar Content
Suitable for retail managers and their sales team requiring development in this area, the seminar will cover:
• Business Planning
• Budget Setting
• Commercial Performance Analysis
Throughout the seminar there are hands on activities to put new skills to the test and to assess the delegates understanding, as well as time for individual planning & reflection work. This will ensure delegates develop actions plans to get them started on their return to the unit.
Seminar Quality
Written and delivered by Anne Clewley, the planning of the seminar has been completed to City & Guilds standards for course planning and delivery.
Each seminar is monitored through delegate feedback to ensure the seminar meets the client’s needs and also to ensure the seminars are developed and improved as required. Feedback will be published on the University Retail website.
Seminar Price and details:
Fee: £160 per delegate including VAT, refreshments throughout the day and seminar materials.
Date: 22nd February 2011
Time: 9.30 to 16.30 (registration from 9.00)
Venue: Trident Centre, Warwickshire College, Poseidon Way, Warwick, Warwickshire, CV34 6SW.
To book: Please email Anne at ahc@consultretail.co.uk
New Retail Seminar Date Announced
University Hospitality Seminars has asked Anne Clewley to deliver a seminar to help university and college retail teams deliver more.
The UhS team looked at Anne’s ‘ brand-id seminar modules’ and suggested those they would like to see in a one day course.
The seminar “Display to Sell: A Practical Guide to Maximizing your Retail Business” will take place on Tuesday 14 December 2010 at Holywell Park, at Loughborough University.
This one day seminar is for managers and supervisors responsible for various types of university and college retail including branded merchandise, convenience stores and books. Focussing on how the customer responds to store layout and display, it concentrates on the use of front of house footage. The seminar will also touch on maximising on-line sales.
“Differentiate your business, focusing on the needs of the customer and you will increase sales, maintain a loyal customer base and build your retail business an excellent reputation. You will also have a fantastic team delivering the most exceptional service in an exciting and aspirational environment.”
Anne Clewley, Consult Retail
Particularly driven to improve all aspects of the front of house operation, Anne is passionate about maximising performance and plain obsessive about customer service. The content of the seminar will include:
● True customer focus
Knowing your customer intimately
Delivering a customer focussed operation
● Delivering environments to WOW
Maximizing store layout
Visual merchandising
Maintaining standards
● Successful non-store retail
Top tips on how to maximise retail sold on-line or home shopping
Sign up for the course through the University hospitality Seminar website:
http://www.universityhospitality.co.uk/
For more information on training modules delivered by Anne see the brand-id website:
http://www.brand-id.org.uk/brand-id-modules