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University Retail website supporting the Higher Education Sector.
The University Retail website was launched earlier this year to provide support to the Higher Education sector.
Universities, colleges and student unions will find the new University Retail website is specific to their trading environment.
Website content, news and updates will provide a relevant retail resource to Higher Education organisations.
The site has also published case studies and testimonials specific to the work Anne Clewley has completed in this sector.
Anne hopes that retail teams within the sector will not only find the information of interest but also, through the use of its social media sites, generate a network of colleagues sharing the same challenges. “As a retailer you can feel isolated working on a university campus as no-one speaks your language”, she says. “It would be fantastic to build a network of ‘colleagues’ around the country using University Retail’s Facebook page or the twitter site.”
In addition to the website, training specific to the Higher Education sector is also being launched. The seminars will cover topics such as budgeting and business planning to delivering effective sales floor layouts and promotions. For more details on the first dates announced for 2011 please look at the Training news.
New University Retail Seminar Announced: 22nd February 2011
Retail Seminar: Planning, budgeting, reviewing and analysing commercial performance.
Seminar Aims
•To enthuse, motivate and train university retailers to deliver business plans and budgets and to assess their own commercial performance.
•Provide time for individual reflection to build practical action plans for use on their return to their unit.
Seminar Content
Suitable for retail managers and their sales team requiring development in this area, the seminar will cover:
• Business Planning
• Budget Setting
• Commercial Performance Analysis
Throughout the seminar there are hands on activities to put new skills to the test and to assess the delegates understanding, as well as time for individual planning & reflection work. This will ensure delegates develop actions plans to get them started on their return to the unit.
Seminar Quality
Written and delivered by Anne Clewley, the planning of the seminar has been completed to City & Guilds standards for course planning and delivery.
Each seminar is monitored through delegate feedback to ensure the seminar meets the client’s needs and also to ensure the seminars are developed and improved as required. Feedback will be published on the University Retail website.
Seminar Price and details:
Fee: £160 per delegate including VAT, refreshments throughout the day and seminar materials.
Date: 22nd February 2011
Time: 9.30 to 16.30 (registration from 9.00)
Venue: Trident Centre, Warwickshire College, Poseidon Way, Warwick, Warwickshire, CV34 6SW.
To book: Please email Anne at ahc@consultretail.co.uk
Business Link features Anne Clewley, Consult Retail
Anne Clewley
Anne Clewley, who owns and runs Consult Retail, University Retail and Brand-id, will feature in the new Business Link publication “Running your Business”. Anne was selected from a number of businesses to feature in the guide.
In addition to the publication, Consult Retail is hoping to be featured in an editorial piece alongside the Business Link advert in ‘Mind your business’ magazine in July.
“I am delighted to be asked to feature within these publications and hope that my story will help inspire others who would like to run their own business.”
New Retail Seminar Date Announced
University Hospitality Seminars has asked Anne Clewley to deliver a seminar to help university and college retail teams deliver more.
The UhS team looked at Anne’s ‘ brand-id seminar modules’ and suggested those they would like to see in a one day course.
The seminar “Display to Sell: A Practical Guide to Maximizing your Retail Business” will take place on Tuesday 14 December 2010 at Holywell Park, at Loughborough University.
This one day seminar is for managers and supervisors responsible for various types of university and college retail including branded merchandise, convenience stores and books. Focussing on how the customer responds to store layout and display, it concentrates on the use of front of house footage. The seminar will also touch on maximising on-line sales.
“Differentiate your business, focusing on the needs of the customer and you will increase sales, maintain a loyal customer base and build your retail business an excellent reputation. You will also have a fantastic team delivering the most exceptional service in an exciting and aspirational environment.”
Anne Clewley, Consult Retail
Particularly driven to improve all aspects of the front of house operation, Anne is passionate about maximising performance and plain obsessive about customer service. The content of the seminar will include:
● True customer focus
Knowing your customer intimately
Delivering a customer focussed operation
● Delivering environments to WOW
Maximizing store layout
Visual merchandising
Maintaining standards
● Successful non-store retail
Top tips on how to maximise retail sold on-line or home shopping
Sign up for the course through the University hospitality Seminar website:
http://www.universityhospitality.co.uk/
For more information on training modules delivered by Anne see the brand-id website:
http://www.brand-id.org.uk/brand-id-modules